kronehit CRM - Customer relationship at its best

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The kronehit CRM has everything under control. The new customer relationship management application that captures all digital interaction between listener and station is now available and is used to determine the digital reach.

Perfectly tailored to the needs of a media company. Including numerous interfaces to peripheral systems such as telephone system, web portal, OpenStreetMap, Google Analytics, Facebook and others.

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AI Machine Learning – with the Amazon Personalize Platform, we calculate target group-optimised newsletter variants and thus increase the interaction rate.

Processing large amounts of data with a modern, user-friendly UI - that was the key challenge in this project and one of the reasons why we particularly enjoyed working on it.

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Create and edit a competition

Concepts for content, design and technical implementation

User interface design

Frontend development

Backend development, "Flask" framework

Continuous consulting, further development and support